Voicent achieves professional-grade Call Center scalability with 8.5 release
We have always expressly designed our software solutions to be affordable for small business owners. And that’s still true, today. But, with our 8.5. release, Voicent has managed to achieve a level of scalability that enables its use in national or even globall call centers.
Built in to our newest release, which is available for download now, are dramatic improvements in the way Voicent software uses computing resources. As a result, a single, ordinary laptop or desktop computer can with Voicent installed, can handle thousands of simultaneous in-bound and out-bound calls while maintaining excellent call quality.
The increased capabilities especially strengthen Voicent’s BroadcastByPhone and Agent Dialer tools, however, all of Voicent’s software solutions benefit from the improvement, including its IVR Studio tool, which is an easy-to-use Interactive Voice Response application designer used create sophisticated navigation menus for phone systems and other custom business application integration and development.
Learn more about the 8.5.0 release here: http://www.voicent.com/pr/index.php
Or, download a free, no obligation trial, here: http://www.voicent.com/download/