The first in the series focuses on small- to medium-sized businesses looking to create email newsletters for lead generation, customer relationship management and up-selling to existing customers.

So far, the series takes readers from conceptual stages through subscriber list creation and management.

So, the material will be expanded to design and more advanced list management, content management and broadcast options.

Once the series is completed, we’ll be gearing the material to other sectors including faith communities and non-profit organizations.

We actually pretty-much always worked with everything. But, when old-fashioned voice modems started fading away, and the newest Microsot operating systems reduced or eliminated support for them, it became very difficult to get Voicent to work well on old-fashioned analog phone lines.

Voicent’s software uses VoIP (Voice Over Internet Protocol) to transmit and even generate telephone messages by ordinary desktop or laptop computers.

Voicent worked with analog phone lines but only through a voice modem, a near obsolete piece of equipment that is poorly supported by new Windows operating systems, such as Vista.

As a result, users with newer computers but telephone connections limited to old-fashioned landlines, cable company phone lines, extensions on older PBX systems, or analog-only VoIP services, such as MagicJack, Ooma and Vonage, were either unable to easily connect to Voicent’s automated communication software or experienced poor call quality.

Now, with the purchase of a widely available “Voice Gateway,” our installation wizard will guide analog-line users step-by-step, enabling them to effortlessly install, set up and begin using Voicent’s voice broadcasting, automated appointment reminders and other software.

Information and instructions on how to use Voicent on analog lines is available on the web. The company even recommends a specific manufacturer and model (Cisco’s SPA3102) for single-line users.

The Voice Gateway acts as a phone adapter, connecting the telephone network to the computer network and providing a bridge for voice calls to be transmitted.

For two reasons:

1) More and more new people are coming to VoIP technology and many find the technology unfamiliar at best and baffling at worst.

These folks welcome a calm, competent and friendly voice to answer their questions while walking them through the process of obtaining VoIP service and downloading, installing and configuring the Voicent software tool they want.

2) Corporate users are usually well-versed in VoIP, but they are busy and want to expedite the process of getting Voicent up and running in their environment.

That’s why we’re offering telephone-based installation and setup services.

The services are specially designed to appeal to both the technically inexperienced new user, and the corporate user who is pressed for time and looking to expedite implementation of Voicent software.

For a flat fee, a Voicent technician will telephone and walk the user through any and all aspects of choosing VoIP phone services, downloading, installing and configuring the Voicent software.

Complete Setup of Professional Edition Voicent software is being offered for a flat fee of $199.

Enterprise Edition setup is being offered for $499 and includes installation and configuration of remote agents and other elements of enterprise software.

Click to learn more about these guaranteed services or to order.