<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>IVR Business Phone System &#124; Outbound IVR and Inbound IVR &#187; Voicent Info</title>
	<atom:link href="http://voicent.com/ivr/blog/index.php/author/info/feed" rel="self" type="application/rss+xml" />
	<link>https://voicent.com/ivr/blog</link>
	<description>IVR Software</description>
	<lastBuildDate>Tue, 18 Jan 2022 20:17:39 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	<generator>http://wordpress.org/?v=3.1.4</generator>
		<item>
		<title>Setup Voicent Software with RingCentral</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/814/setup-voicent-software-with-ringcentral</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/814/setup-voicent-software-with-ringcentral#comments</comments>
		<pubDate>Thu, 23 Jul 2015 17:59:58 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=814</guid>
		<description><![CDATA[RingCentral is a VoIP phone service provider that you can configure Voicent software to use it. Step 1: Collect RingCentral SIP Information To configure Voicent software to use RingCentral, login to your RingCentral account here. If you do not have &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/814/setup-voicent-software-with-ringcentral">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/814/setup-voicent-software-with-ringcentral/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>How To Build An IVR System To Collect Orders Through The Phone</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/752/how-to-build-an-ivr-system-to-collect-orders-through-the-phone</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/752/how-to-build-an-ivr-system-to-collect-orders-through-the-phone#comments</comments>
		<pubDate>Tue, 09 Jun 2015 23:59:54 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=752</guid>
		<description><![CDATA[Ever wanted to start a Sandwich Deli Shop? It may sound cheesy (provolone to be exact), but what if you were able to obtain sandwich orders for your shop without even picking up the phone? You can! Using a fully &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/752/how-to-build-an-ivr-system-to-collect-orders-through-the-phone">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/752/how-to-build-an-ivr-system-to-collect-orders-through-the-phone/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IVR Studio Database Responses for JSON</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/746/ivr-studio-database-responses-for-json</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/746/ivr-studio-database-responses-for-json#comments</comments>
		<pubDate>Fri, 05 Jun 2015 23:05:46 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=746</guid>
		<description><![CDATA[When trying to interact with a database, to access the results use, Action[0].name to check the size you can use jsonsize(Action)]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/746/ivr-studio-database-responses-for-json/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Transferring a call to an extension</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/548/transferring-a-call-to-an-extension</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/548/transferring-a-call-to-an-extension#comments</comments>
		<pubDate>Thu, 17 Apr 2014 23:53:23 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=548</guid>
		<description><![CDATA[Hi, in my IVR Design I am transferring to a group of sales agents. If the agents are busy and the user on hold wants to get out of the que and leave a voicemail, how could I do it? &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/548/transferring-a-call-to-an-extension">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/548/transferring-a-call-to-an-extension/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Voicent Workflow System</title>
		<link>https://voicent.com/ivr/blog/index.php/general/542/voicent-workflow-system</link>
		<comments>https://voicent.com/ivr/blog/index.php/general/542/voicent-workflow-system#comments</comments>
		<pubDate>Fri, 21 Mar 2014 20:07:55 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Developer]]></category>
		<category><![CDATA[IVR General]]></category>
		<category><![CDATA[IVR Usage]]></category>
		<category><![CDATA[Outbound IVR]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[ivr-studio]]></category>
		<category><![CDATA[java]]></category>
		<category><![CDATA[workflow]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=542</guid>
		<description><![CDATA[New to version 9.1.0, Voicent is introducing a workflow system that features full integration with existing Voicent software. With a workflow system in place you will find that it&#8217;s much easier to keep track of your customers and stay in &#8230; <a href="https://voicent.com/ivr/blog/index.php/general/542/voicent-workflow-system">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/general/542/voicent-workflow-system/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>A simple two question survey in IVR Studio</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/532/a-simple-two-question-survey-in-ivr-studio</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/532/a-simple-two-question-survey-in-ivr-studio#comments</comments>
		<pubDate>Wed, 26 Feb 2014 23:08:15 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=532</guid>
		<description><![CDATA[For this quick tutorial you will need IVR Studio. This design can be deployed for inbound &#038; outbound calls. This one will be specifically for BroadcastByPhone&#8217;s outbound calls. Throughout this tutorial we will be referencing this IVR Design call flow &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/532/a-simple-two-question-survey-in-ivr-studio">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/532/a-simple-two-question-survey-in-ivr-studio/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>IVR Studio &#8211; Call Transfer with Timeout</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/519/ivr-studio-call-transfer-with-timeout</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/519/ivr-studio-call-transfer-with-timeout#comments</comments>
		<pubDate>Mon, 03 Feb 2014 23:08:03 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=519</guid>
		<description><![CDATA[From IVR Studio software sometimes my customers have to wait 15-20 minutes when transferring to a live agent and give up. Is there anything I can do so that when people wait over a certain period of time I can &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/519/ivr-studio-call-transfer-with-timeout">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/519/ivr-studio-call-transfer-with-timeout/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Recording prompt has empty recordings</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/511/511</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/511/511#comments</comments>
		<pubDate>Fri, 25 Oct 2013 20:15:07 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=511</guid>
		<description><![CDATA[I created an IVR Studio prompt that allows my customers to leave a recording and then it sends me an email. The problem I am having is that it will send the email that someone left a recording, but there &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/511/511">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/511/511/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SPA 3012 needs to connect to a router</title>
		<link>https://voicent.com/ivr/blog/index.php/pbx/506/spa-3012-needs-to-connect-to-a-router</link>
		<comments>https://voicent.com/ivr/blog/index.php/pbx/506/spa-3012-needs-to-connect-to-a-router#comments</comments>
		<pubDate>Tue, 15 Oct 2013 22:14:35 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[PBX]]></category>
		<category><![CDATA[VOIP]]></category>
		<category><![CDATA[flex pbx]]></category>
		<category><![CDATA[router]]></category>
		<category><![CDATA[spa 3102]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=506</guid>
		<description><![CDATA[I purchased Flex PBX that uses SPA 3102. I am trying to do build an offline PBX system, but it would not connect once I unplugged it from the internet. What should I do? Does it even work offline? Voicent &#8230; <a href="https://voicent.com/ivr/blog/index.php/pbx/506/spa-3012-needs-to-connect-to-a-router">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/pbx/506/spa-3012-needs-to-connect-to-a-router/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Interacting with JSON Posts in IVR Studio</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/477/interacting-with-json-posts-in-ivr-studio</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/477/interacting-with-json-posts-in-ivr-studio#comments</comments>
		<pubDate>Fri, 20 Sep 2013 23:25:06 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Usage]]></category>
		<category><![CDATA[ivr-studio]]></category>
		<category><![CDATA[json]]></category>
		<category><![CDATA[json post]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=477</guid>
		<description><![CDATA[Starting with release 9, Voicent will offer JSON POST support throughout IVR Studio. The steps below will show you how to take advantage of a JSON. First, select your parent element in IVR Studio, for an Incoming Call it will &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/477/interacting-with-json-posts-in-ivr-studio">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/477/interacting-with-json-posts-in-ivr-studio/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
