A Text Message Software for Your Business
As mobile phones overtake landline service in many homes, permission-based mobile communications becomes even more critical for businessmen. In this article, we will consider how text message software can help businessmen distribute calls-to-action fast and to a wider base of … Continue reading
Alternative to short code
Short codes (also known as short numbers) are special telephone numbers, that can be used to receive incoming text messages (SMS messages). Short codes are easier to remember and are used for value-added services such as television program voting. Short … Continue reading
An SMS Software that can Boost Customer Engagement
Every long weekend, entrepreneurs are persistently looking for more means to reach customers in today’s increasingly competitive marketplace. “How was weekend?” has transformed into “On-The-Go weekend.” Whether online or offline, buyers are always expected to engaged wherever they are. … Continue reading
An SMS Software that can Boost Customer Engagement
Every long weekend, entrepreneurs are persistently looking for more means to reach customers in today’s increasingly competitive marketplace. “How was weekend?” has transformed into “On-The-Go weekend.” Whether online or offline, buyers are always expected to engaged wherever they are. Because … Continue reading
Answer more questions after a bulk text campaign
if I send out a bulk text message using this software would I be able to respond to individual customers through this software as questions arise? Would I be able to respond through my cell phone? Would I be able … Continue reading
Broadcasting a simple text message
With Voicent BroadcastBySMS, it is easy to broadcast your text message to a large group of people. First create a call list by simply type in the phone numbers in the spreadsheet window. Click on the first row of the … Continue reading
Call Center CRM: Dynamic Campaigns
The upcoming release (9.1.0) contains support for dynamic campaigns. Compared with normal campaigns, dynamic campaigns are Voicent CRM based outbound voice/sms/email campaigns that can be dynamically changed. To start a dynamic campaign, follow these steps: Step 1. Define call list … Continue reading
Carrier’s texting plan
Does my carrier have to support bulk SMS for us to us the software or how does it work The software simply use whatever text plan you have. Think of the broadcast SMS software is mimicking a human being when … Continue reading
Create and test a Twilio Account for SMS
Voicent software now uses Twilio service for sending and receiving text messages. The legacy SMS modem based solution should still work but we no longer provide technical support. Twilio mainly target developers and it could be overwhelming trying to navigate … Continue reading
Create SMS contact groups
I have downloaded and installed Voicent8a as an evaluation. Running the setup worked well. Importing my SMS Call List worked well, (20 were imported). Now I would like to create groups, (like Managers and Captains and Guards), and assign the … Continue reading