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		<title>Perfect question for auto dialer</title>
		<link>https://voicent.com/kb/index.php/general/2571/perfect-question-for-auto-dialer</link>
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		<pubDate>Fri, 22 Sep 2023 18:21:59 +0000</pubDate>
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		<description><![CDATA[This is what I like to do. I will provide a list of customers that I want your program to call and a audio file that I also have will play when they answer the phone and if they hit &#8230; <a href="https://voicent.com/kb/index.php/general/2571/perfect-question-for-auto-dialer">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Auto dialer campaign getting too many customers</title>
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		<comments>https://voicent.com/kb/index.php/usage/2566/auto-dialer-campaign-getting-too-many-customers#comments</comments>
		<pubDate>Fri, 27 Jan 2023 17:28:21 +0000</pubDate>
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		<description><![CDATA[How do i configure the dialer so that it does not dial when there is no agent available? Currently, it begins to dial out, even if there is no agent available. This will be very wasteful of resources if the &#8230; <a href="https://voicent.com/kb/index.php/usage/2566/auto-dialer-campaign-getting-too-many-customers">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<title>Multiple call transfers</title>
		<link>https://voicent.com/kb/index.php/general/2558/multiple-call-transfers</link>
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		<pubDate>Tue, 09 Aug 2022 22:40:26 +0000</pubDate>
		<dc:creator>Voicent News</dc:creator>
				<category><![CDATA[Auto Dialer]]></category>
		<category><![CDATA[General]]></category>
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		<description><![CDATA[If multiple end users press 1 to be transferred to an agent, and not enough agents are available, what happens? Are they placed in a queue? Are they informed about that, and the waiting time? It all depends on the &#8230; <a href="https://voicent.com/kb/index.php/general/2558/multiple-call-transfers">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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