3.2 Create a Choice Element

A choice element is used to present the caller with a selection. A choice element is also called a menu element. Select Record Message element, then click the choice element icon on the program toolbar. Name the new element as Listen to Message. Leave the transition condition empty since Record Message element automatically sets the child element to be active after the recording (caller pressed the pound key).

Add two child elements to the choice element (Listen to Message) as shown below. The first element (Message OK) is a prompt element and the touch tone key is 1; the second element is a jump element (Record Again), the touch tone key is 2, and the jump target element is set to Record Message element.