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	<title>IVR Business Phone System &#124; Outbound IVR and Inbound IVR &#187; VOIP</title>
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	<link>https://voicent.com/ivr/blog</link>
	<description>IVR Software</description>
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		<title>Setup Rapidvox VoIP service</title>
		<link>https://voicent.com/ivr/blog/index.php/voip/172/setup-rapidvox-voip-service</link>
		<comments>https://voicent.com/ivr/blog/index.php/voip/172/setup-rapidvox-voip-service#comments</comments>
		<pubDate>Tue, 28 Jul 2015 22:36:37 +0000</pubDate>
		<dc:creator>Voicent</dc:creator>
				<category><![CDATA[VOIP]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/index.php/voip/172/setup-rapidvox-voip-service</guid>
		<description><![CDATA[Step 1: Register a Rapidvox Account In order to setup Rapdivox VoIP service, you need to register and have your account approved. Use this link to register for an account. Step 2: Setup Voicent with Rapidvox Gather your SIP credentials &#8230; <a href="https://voicent.com/ivr/blog/index.php/voip/172/setup-rapidvox-voip-service">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Setup Voicent Software with Freshtel</title>
		<link>https://voicent.com/ivr/blog/index.php/voip/190/setup-freshtel-sip</link>
		<comments>https://voicent.com/ivr/blog/index.php/voip/190/setup-freshtel-sip#comments</comments>
		<pubDate>Tue, 28 Jul 2015 18:45:52 +0000</pubDate>
		<dc:creator>Voicent</dc:creator>
				<category><![CDATA[VOIP]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/index.php/voip/190/setup-freshtel-sip</guid>
		<description><![CDATA[Step 1: Collect Freshtel SIP Information For more details about setting up a softphone with Freshtel, go to Freshtel&#8217;s website. Select Support, then Configuration, and then take a look at topics related to setting up X-lite Softphone or generic SIP &#8230; <a href="https://voicent.com/ivr/blog/index.php/voip/190/setup-freshtel-sip">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Setup Voicent Software with i2 Telecom</title>
		<link>https://voicent.com/ivr/blog/index.php/voip/200/setup-i2telecom-sip</link>
		<comments>https://voicent.com/ivr/blog/index.php/voip/200/setup-i2telecom-sip#comments</comments>
		<pubDate>Tue, 28 Jul 2015 16:20:47 +0000</pubDate>
		<dc:creator>Voicent</dc:creator>
				<category><![CDATA[VOIP]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/index.php/voip/200/setup-i2telecom-sip</guid>
		<description><![CDATA[Step 1: Collect i2 Telecom SIP Information In order to obtain your SIP information from i2 Telecom, you need to login to your account and record the SIP credentials listed. Step 2: Setup Voicent with i2 Telecom In order to &#8230; <a href="https://voicent.com/ivr/blog/index.php/voip/200/setup-i2telecom-sip">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/voip/200/setup-i2telecom-sip/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Configure Broadvoice VoIP Service with Voicent</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/170/configure-broadvoice-voip-service</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/170/configure-broadvoice-voip-service#comments</comments>
		<pubDate>Tue, 28 Jul 2015 03:59:02 +0000</pubDate>
		<dc:creator>Voicent</dc:creator>
				<category><![CDATA[IVR Usage]]></category>
		<category><![CDATA[VOIP]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/index.php/ivr-usage/170/configure-broadvoice-voip-service</guid>
		<description><![CDATA[Step 1: Setup Broadvoice Account &#038; Gather SIP Information To start, you need to purchase a Broadvoice service to configure with Voicent&#8217;s platform. You can do so here. Once you have an account you should obtain access to your SIP &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/170/configure-broadvoice-voip-service">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/170/configure-broadvoice-voip-service/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Setup Voicent Software with RingCentral OLD</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/177/configure-ringcentral-office</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/177/configure-ringcentral-office#comments</comments>
		<pubDate>Thu, 23 Jul 2015 19:35:04 +0000</pubDate>
		<dc:creator>Voicent</dc:creator>
				<category><![CDATA[IVR Usage]]></category>
		<category><![CDATA[VOIP]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/index.php/ivr-usage/177/configure-ringcentral-office</guid>
		<description><![CDATA[RingCentral VoIP is SIP based and you can configure Voicent software to use it, however it does not support Dual Tone Multiple Frequencies (DTMF) tones. Without DTMF tones, Voicent software cannot determine whether a key has been pressed or not. &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/177/configure-ringcentral-office">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/177/configure-ringcentral-office/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>SPA 3012 needs to connect to a router</title>
		<link>https://voicent.com/ivr/blog/index.php/pbx/506/spa-3012-needs-to-connect-to-a-router</link>
		<comments>https://voicent.com/ivr/blog/index.php/pbx/506/spa-3012-needs-to-connect-to-a-router#comments</comments>
		<pubDate>Tue, 15 Oct 2013 22:14:35 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[PBX]]></category>
		<category><![CDATA[VOIP]]></category>
		<category><![CDATA[flex pbx]]></category>
		<category><![CDATA[router]]></category>
		<category><![CDATA[spa 3102]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=506</guid>
		<description><![CDATA[I purchased Flex PBX that uses SPA 3102. I am trying to do build an offline PBX system, but it would not connect once I unplugged it from the internet. What should I do? Does it even work offline? Voicent &#8230; <a href="https://voicent.com/ivr/blog/index.php/pbx/506/spa-3012-needs-to-connect-to-a-router">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/pbx/506/spa-3012-needs-to-connect-to-a-router/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Integrating BroadcastByPhone columns within IVR studio</title>
		<link>https://voicent.com/ivr/blog/index.php/general/478/integrating-broadcast-by-phone-column-within-ivr-studio</link>
		<comments>https://voicent.com/ivr/blog/index.php/general/478/integrating-broadcast-by-phone-column-within-ivr-studio#comments</comments>
		<pubDate>Fri, 30 Aug 2013 17:04:43 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Developer]]></category>
		<category><![CDATA[IVR General]]></category>
		<category><![CDATA[IVR Usage]]></category>
		<category><![CDATA[Outbound IVR]]></category>
		<category><![CDATA[VOIP]]></category>
		<category><![CDATA[auto dialer]]></category>
		<category><![CDATA[broadcast]]></category>
		<category><![CDATA[broadcastbyphone]]></category>
		<category><![CDATA[column]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[ivr-studio]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=478</guid>
		<description><![CDATA[I’d like different call flows based on different languages and countries in one IVR (as prescribed by the columns in my imported list) – is that possible or will I have to run multiple campaigns simultaneously? If so, what is &#8230; <a href="https://voicent.com/ivr/blog/index.php/general/478/integrating-broadcast-by-phone-column-within-ivr-studio">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/general/478/integrating-broadcast-by-phone-column-within-ivr-studio/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Route Inbound Call using DID Variable</title>
		<link>https://voicent.com/ivr/blog/index.php/general/464/route-inbound-call-using-did-variable</link>
		<comments>https://voicent.com/ivr/blog/index.php/general/464/route-inbound-call-using-did-variable#comments</comments>
		<pubDate>Mon, 15 Jul 2013 15:28:16 +0000</pubDate>
		<dc:creator>Voicent Info</dc:creator>
				<category><![CDATA[IVR Developer]]></category>
		<category><![CDATA[IVR General]]></category>
		<category><![CDATA[IVR Usage]]></category>
		<category><![CDATA[Outbound IVR]]></category>
		<category><![CDATA[PBX]]></category>
		<category><![CDATA[VOIP]]></category>
		<category><![CDATA[broadcastbyphone]]></category>
		<category><![CDATA[database]]></category>
		<category><![CDATA[did]]></category>
		<category><![CDATA[different phone numbers]]></category>
		<category><![CDATA[flexpbx]]></category>
		<category><![CDATA[freetrial]]></category>
		<category><![CDATA[Inbound]]></category>
		<category><![CDATA[IVR]]></category>
		<category><![CDATA[IVR menu]]></category>
		<category><![CDATA[ivrstudio]]></category>
		<category><![CDATA[java]]></category>
		<category><![CDATA[multi business]]></category>
		<category><![CDATA[Multiple Phone Numbers]]></category>
		<category><![CDATA[navigate pbx]]></category>
		<category><![CDATA[outbound]]></category>
		<category><![CDATA[sql]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=464</guid>
		<description><![CDATA[Hi, i have 20 inbound trunks, each with a separate DID, I want to route my caller somewhere based on the DID number they called. Can Voicent help me with this? Voicent provides an Interactive Voice Response(IVR) system, designed to &#8230; <a href="https://voicent.com/ivr/blog/index.php/general/464/route-inbound-call-using-did-variable">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/general/464/route-inbound-call-using-did-variable/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Using blind transfer in IVR app</title>
		<link>https://voicent.com/ivr/blog/index.php/ivr-usage/460/using-blind-transfer-in-ivr-app</link>
		<comments>https://voicent.com/ivr/blog/index.php/ivr-usage/460/using-blind-transfer-in-ivr-app#comments</comments>
		<pubDate>Thu, 13 Jun 2013 15:49:24 +0000</pubDate>
		<dc:creator>Voicent</dc:creator>
				<category><![CDATA[IVR Usage]]></category>
		<category><![CDATA[VOIP]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=460</guid>
		<description><![CDATA[Can the system do blind transfers in that if a caller presses *1 to be transferred that once they are transferred to the external party and the external party answers, our phone line is released. Would this feature require an &#8230; <a href="https://voicent.com/ivr/blog/index.php/ivr-usage/460/using-blind-transfer-in-ivr-app">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/ivr-usage/460/using-blind-transfer-in-ivr-app/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Use multiple Voice Gateways</title>
		<link>https://voicent.com/ivr/blog/index.php/pbx/425/use-multiple-voice-gateways</link>
		<comments>https://voicent.com/ivr/blog/index.php/pbx/425/use-multiple-voice-gateways#comments</comments>
		<pubDate>Wed, 09 Jan 2013 18:58:54 +0000</pubDate>
		<dc:creator>Voicent</dc:creator>
				<category><![CDATA[PBX]]></category>
		<category><![CDATA[VOIP]]></category>

		<guid isPermaLink="false">http://voicent.com/ivr/blog/?p=425</guid>
		<description><![CDATA[In order to use analog phone lines to make phone calls, you will need a device to connect your computer to these analog phone lines. These devices are called voice gateways. Cisco SPA 3102 is a single port voice gateway, &#8230; <a href="https://voicent.com/ivr/blog/index.php/pbx/425/use-multiple-voice-gateways">Continue reading <span class="meta-nav">&#8594;</span></a>]]></description>
		<wfw:commentRss>https://voicent.com/ivr/blog/index.php/pbx/425/use-multiple-voice-gateways/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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