6.4 Test
Lesson 6
After you modify and save the runvcast.bat
file under folder C:\Call List, you can test both the
inbound IVR application and outbound IVR application.
Test Lesson 6
The following is a typical session:
- Caller: call in
- IVR: answer the call
- IVR: "Welcome to my broadcast
service. Please enter your password followed by the pound key"
- Caller: 123#
- IVR: "Please record your message
after the beep. When you are finished with the recording, press
the pound key"
- Caller: "this is a test
recording..." (#)
- IVR: "this is a test
recording..." (play recorded caller message)
- IVR: "Press 1 to continue and
press 2 to record again"
- Caller: 1
- IVR: disconnect call
- BroadcastByPhone client program is
launched
- BroadcastByPhone: start
broadcast on a remote outbound call computer
What's behind
the scene
The first few steps are skipped. They are the same
as in lesson 5.
- ...
- Caller: 1
Message OK element is
active. The first action (HTTP action) is executed. It takes the
recorded audio file and uploaded it to the remote Voicent
Gateway. The upload operation is set to overwrite the audio file
referred in the outbound IVR application (the deployed
recorded_message.wav file). Depends on your host settings in
the URL, this file will be submitted to the remote computer or
local computer.
The run program action is launched, which in turn
execute the C:\Call List\runvcast.bat in the background.
Since Wait for finish is not specified for the action,
the application continues.
- IVR: disconnect call
No more transition. The
inbound IVR application is finished.
- BroadcastByPhone client is
launched
The runvcast.bat file launches the
BroadcastByPhone program.
- BroadcastByPhone: start
broadcast on a remote outbound call computer
According to the command
line options specified in runvcast.bat file, the correct call
list file C:\Call List\mylist.voc is opened. Since the
call list file has selected its broadcast message already, the
outbound IVR application lesson5_msg will be used for the
outbound phone calls. If the broadcast host is set to a remote
computer, the calls will be made from that remote computer.
The application
The inbound application:
IVR_Tutorial_Step_6.zip
The outbound application (Save as in lesson 5):
IVR_Tutorial_Step_5_BBP.zip
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