Lesson 6.
Communicate with a Website
Lesson 5 shows how to launch a program from an IVR application.
You can run any Windows program (.exe) or any Windows batch script
(.bat or .cmd). Actually, this tutorial sample can be easily
modified to launch and control any program using a regular
telephone.
IVR Studio also has built-in support for website integration. This
lesson shows how to submit information to a website from an IVR
application.
The Sample
In lesson 5, the recorded audio file is always saved to a fixed
file and that file is later used by BroadcastByPhone as the
broadcast message. However, if outbound calls are made from a
different computer using the client server setup (Enterprise
Edition), then the recorded audio file needs to be accessible from
the remote computer.
In this lesson, the recorded audio message is submitted to the
remote Voicent Gateway. The rest of the application is exactly the
same as in lesson 5.
Remote Broadcast
Voicent BroadcastByPhone Enterprise Edition is capable of running
as a client server system. To set up a remote broadcast host,
select Broadcast > Broadcast Hosts... from the program main
menu. Click Add New button to add a remote host. For more
details, please refer to the Enterprise Edition Setup Guide
or the program help file.
If you do not have Enterprise edition of BroadcastByPhone, you can
still continue with this lesson. All the steps shown here are the
same as for a remote setup.
The rest of this section covers:
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