Create
Inbound IVR Application
An IVR application is defined by a call flow diagram in IVR
Studio. The call flow diagram is similar to a user manual of a
voicemail system. For IVR applications that do not require
integration with other software, the design process is
straightforward. All you need to do is point and click. The
following online video demo shows the whole process of designing
and deploying an auto-attendant application.
Video Demo: Design an
Auto Attendant IVR Application
The following are steps to create and deploy an IVR
application.
Inbound IVR application is used to handle incoming calls
automatically. It enables callers to interact directly with
information stored in a database or other software applications
through either touchtone or voice activated prompts.
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