PHP API | Simple Gateway API

  1. call_text
  2. call_audio
  3. call_status
  4. call_remove
  5. call_till_confirm
  6. Source Code

Since all these functions are implemented as a HTTP client communicating directly with Voicent Gateway, they can be run on any machine that has a connection to the host running the gateway.


Work with Interactive Applications
For many applications, it is desirable to get responses from callees in addition to delivering a message. The interaction can be implemented by using the low level gateway VoiceXML interface. However, using the low level API is time consuming and an error prone task. A better solution is to utilize Voicent IVR Studio to create an interactive application, and use the extended Simple Call Interface to trigger a phone call. You can find the tutorial below.

PHP IVR Inteface

Call Text

Synopsis - call_text

call_text <phoneno> <textmesage> <selfdelete>

Description - call_text

Objective

Make a phone call and play the specified text message. The text message is converted to voice by Voicent's text-to-speech engine.

Parameters
<phoneno> The phone number to call.
<textmessage> The message for the phone call. This message will be converted to audio using Voicent's text-to-speech software.
<selfdelete> Ask the gateway to automatically delete the call request after the call is made if it is set to '1'.
Returns
<reqId> The return value is the call request ID.

Example - call_text


                        call_text('123-4567', 'Hello, how are you doing', 1);
                    

Makes a call to the phone number '123-4567' and says 'Hello, how are you doing'. Since the selfdelete bit is set to 1, the call request record in the gateway will be removed automatically after the call.



                        $reqId = call_text('123-4567', 'Hello, how are you doing', 0);
                    

Make a call to phone number '123-4567' and say 'Hello, how are you doing'. Since the selfdelete bit is set to 0, the call request record in the gateway will not be removed after the call. You can then use call_status to get the call status, or use call_remove to remove the call record.

Call Audio

Synopsis - call_audio

call_audio <phoneno> <audiofile> <selfdelete>

Description - call_audio

Objective

Make a phone call and play the specified audio message.

Parameters
<phoneno> The phone number to call.
<audiofile> The audio message for the phone call. The format must be PCM 16bit, 8KHz, mono wave file. The audio file must be on the same host as the Voicent Gateway.
<selfdelete> Ask the gateway to automatically delete the call request after the call is made if it is set to '1'.
Returns
<reqId> The return value is the call request ID.

Example - call_audio


                        call_audio('123-4567', 'C:\my_audios\hello.wav', 1);
                    

Makes a call to the phone number '123-4567' and says 'Hello, how are you doing'. Since the selfdelete bit is set to 1, the call request record in the gateway will be removed automatically after the call.



                        $reqId = call_audio('123-4567', 'C:\my_audios\hello.wav', 0);
                    

Make a call to phone number '123-4567' and say 'Hello, how are you doing'. Since the selfdelete bit is set to 0, the call request record in the gateway will not be removed after the call. You can then use call_status to get the call status, or use call_remove to remove the call record.

Call Status

Synopsis - call_status

call_status <reqId>

Description - call_status

Objective

Check the status of the call.

Parameters
<reqId> The call request ID.
Returns
'Call Made' Returns the string 'Call Made' if the call was made.
'Call Failed' Returns the string 'Call Failed' if the call failed.
' ' Returns an empty string if the call is in progress or if the call was neither made or failed.

Example - call_status


                        $status = call_status('11234035434');
                    

Call Remove

Synopsis - call_remove

call_remove <reqId>

Description - call_remove

Objective

Remove the call record. If the call is not made yet, it will also be removed.

Parameters
<reqId> The call request ID.

Example - call_remove


                        call_remove('11234035434');
                    

Call Till Confirm

Synopsis - call_till_confirm

call_till_confirm <vcast prog> <vcastdoc> <confirmcode> <wavfile>

Description - call_till_confirm

Objective

Keep calling a list of people until anyone enters the confirmation code. The message is the specified audio file. This is ideal for using it in a phone notification escalation process.

To use this feature, Voicent BroadcastByPhone Professional version has to be installed. This function is similar to the command line interface BroadcastByPhone has. But since the command cannot be invoked over a remote machine, this perl function uses the gateway to schedule an event, which in turn invokes the command on the gateway host.

Parameters
<vcast prog> The BroadcastByPhone program. It is usually C:\Program Files\Voicent\BroadcastByPhone\bin\vcast.exe on the gateway host.
<vcast doc> The BroadcastByPhone call list to use.
<confirmcode> The confirm code to use for the broadcast.
<wavfile> The audio file to use for the broadcast.

Example - call_till_confirm


                        call_till_confirm('C:\Program Files\Voicent\BroadcastByPhone\bin\vcast.exe', 'C:\My_calllist\escalation.voc', 911911, 'C:\My_calllist\escalation.wav');
                    

Source Code




                        class Voicent
                        {
                            var $host = "localhost";
                            var $port = 8155;

                            function _call_now($body)
                            {
                                $headers = "POST /ocall/callreqHandler.jsp HTTP/1.1\r\n" .
                                    "User-Agent: Mozilla/4.0\r\n" .
                                    "Host: " . $this->host . "\r\n" .
                                    "Content-Type: application/x-www-form-urlencoded\r\n" .
                                    "Content-Length: " . strlen($body) . "\r\n" .
                                    "\r\n";

                                if (! ($sock = fsockopen($this->host, $this->port,          $errno, $errstr))) {
                                    echo $errstr;
                                    return false;
                                }

                                fwrite($sock, $headers.$body, strlen($headers.$body));

                                $reqid = "";
                                while ($line = fgets($sock, 4096)) {
                                    if (preg_match("/\[ReqId=(.*)\]/", $line, $matches)) {
                                        $reqid = $matches[1];
                                        break;
                                    }
                                }

                                fclose($sock);
                                return $reqid;
                            }

                            function call_text($phoneno, $textmsg, $selfdelete)
                            {
                                $body = "info=" . urlencode("call " . $phoneno) . "&";
                                $body .= "phoneno=" . urlencode($phoneno) . "&";
                                $body .= "firstocc=10&";
                                $body .= "txt=" . urlencode($textmsg) . "&";
                                $body .= "selfdelete=" . $selfdelete;

                                return $this->_call_now($body);
                            }

                            function call_audio($phoneno, $audiofile, $selfdelete)
                            {
                                $body = "info=" . urlencode("call " . $phoneno) . "&";
                                $body .= "phoneno=" . urlencode($phoneno) . "&";
                                $body .= "firstocc=10&";
                                $body .= "audiofile=" . urlencode($audiofile) . "&";
                                $body .= "selfdelete=" . $selfdelete;

                                return $this->_call_now($body);
                            }

                            function call_status($reqId)
                            {
                                $headers = "GET /ocall/callstatusHandler.jsp?reqid=" . $reqId . " HTTP/1.1\r\n" .
                                    "User-Agent: Mozilla/4.0\r\n" .
                                    "Host: " . $this->host . "\r\n" .
                                    "\r\n";

                                if (! ($sock = fsockopen($this->host, $this->port, $errno, $errstr))) {
                                    echo $errstr;
                                    return false;
                                }

                                fwrite($sock, $headers, strlen($headers));

                                $status = "";
                                while ($line = fgets($sock, 4096)) {
                                    if (preg_match("/\^made\^/", $line)) {
                                        $status = "Call Make";
                                        break;
                                    }
                                    if (preg_match("/\^failed\^/", $line)) {
                                        $status = "Call Failed";
                                        break;
                                    }
                                }

                                fclose($sock);
                                return $status;
                            }

                            function call_remove($reqId)
                            {
                                $headers = "GET /ocall/callremoveHandler.jsp?reqid=" . $reqId . " HTTP/1.1\r\n" .
                                    "User-Agent: Mozilla/4.0\r\n" .
                                    "Host: " . $this->host . "\r\n" .
                                    "\r\n";

                                if (! ($sock = fsockopen($this->host, $this->port, $errno, $errstr))) {
                                    echo $errstr;
                                    return false;
                                }

                                fwrite($sock, $headers, strlen($headers));

                                $line = fgets($sock, 4096);

                                fclose($sock);
                            }

                            function call_till_confirm($vcast, $voc, $confirmcode, $wavefile)
                            {
                                $body = "info=" . urlencode("call till confirm") . "&";
                                $body .= "phoneno=0000000" . "&";
                                $body .= "firstocc=10&";
                                $body .= "startexec=" . urlencode($vcast) . "&";
                                $body .= "selfdelete=" . $selfdelete . "&";

                                $cmdline = "\"" . $voc . "\" -startnow -confirmcode " . $confirmcode;
                                $cmdline .= " -wavfile \"" . $wavefile . "\"";
                                $body .= "cmdline=" . urlencode($cmdline);

                                return $this->_call_now($body);
                            }
                        }

                        # $voicent = new Voicent;
                        # $id = $voicent->call_text("1234567", "hello, how are you", "0");
                        # print $id;
                        # $id = $voicent->call_audio("1234567", "C:\Temp\welcome.wav", 0);
                        # print $id;
                        # print $voicent->call_status("1103704332609");
                        # $voicent->call_remove("1103704332609");
                        # print $voicent->call_status("1103704332609");