Voicent Cloud

Everything You Need To Grow Your Business

Voicent's cloud solution, Voicent Live, has all the tools you need to achieve peak performance and efficiency - call center tools, predictive dialers, voice broadcasters, text and email tools; built-in CRM, easy workflow and business process automation - all in one flexible, scalable, seamlessly integrated package.

Most Popular Solutions

Predictive Dialer

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Predictive, progressive, preview, and click to call--the four dialing modes our call center clients love!

Auto Dialer

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Get your message out instantly. Send notifications, press 1 offers, reminders, and surveys.

Appointment Reminder

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Phone, text, & email reminders. Built in calendar with recurring appointments. Simply set and forget.

IVR Studio

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Use inbound IVR for professional customer service phone menus. Use outbound IVR for automated phone and SMS surveys.

Phone Surveys

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Automated phone surveys with branching, unlimited questions, advanced analytics, and call reports.

Voicent CRM

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Built-in CRM and Plug-n-Play with other Voicent tools. Integrates with Zoho, Salesforce, SugarCRM.

Call Center Solutions

Outbound Call Center

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Predictive Dialer + seamlessly integrated CRM + Call Center Software = outbound call center powerhouse.

Inbound Call Center

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IVR Studio + seamlessly integrated CRM + Call Center Software = professional, high quality customer experience.

Blended Call Center

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The ultimate combination of Outbound Call Center and Inbound Call Center for sales, marketing, and customer service.

Call Center Manager

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Whisper coaching. Automatic customer information popup. Agent reports and tracking. Advanced call pacing algorithms.

Advanced and Developer Solutions

Sales Automation

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Accelerate sales with workflow automation. Set triggers and harness the power of multi-channel customer engagement.

Marketing Automation

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Get more high quality leads with email dripping, website integration, landing page tracking, and automatic reports

Workflow Automation

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Automated sales and marketing, website integration, and CRM triggers to respond to your unique business needs.

Voicent Gateway

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Build custom automated voice and SMS applications with this powerful VoiceXML SMS gateway. For developers.

More Solutions

Text Surveys

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Automated SMS surveys with branching and automatic response processing. SMS polls, opt in/opt out, and satisfaction surveys.

Email Marketing

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Track open, bounced, unsubscribed emails with a few clicks. Send emails with dynamic customer information.

Flex PBX

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Professional phone greetings. Music on hold. Automatic call transfers and ACD routing. Your perfect receptionist.

Text SMS Marketing

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Two-way automated texting with automatic opt out management. Send reminders, alerts, updates, and promotions.

Prefer on-premise software?

Use your own phone services

Cloud solution is much easier to use and maintain, but in countries we do not offer the service, on-premise software is the way to go, please visit our online store.

On-Premise Software Store
Voicent CRM has been featured on ABC News
Voicent Marketing Automation has been featured on the Huffington Post
Voicent Sales Automation has been featured on the Wall Street Journal
Voicent IVR Studio has been featured on the New York Times
Voicent Auto Dialer has been featured on National Public Radio
Voicent Predictive Dialer has been featured on Fox News