These are one-time license prices, checked in November 2026. Annual support is strongly recommended and is not included; see the terms below. Each product's pricing page shows its configurations.
| Product | License price | Priced by | Details |
|---|---|---|---|
| Auto Dialer | From $1,299 | Channels: 1 to 100 | Auto Dialer pricing |
| Predictive Dialer | From $1,200 | Agents: 1 agent with 2 channels, to 50 agents with 100 channels | Predictive Dialer pricing |
| IVR Studio | From $1,399 | Channels: 1 to 100 | IVR Studio pricing |
| Phone Survey | From $2,500 | Channels: 1 to 100 | Phone Survey pricing |
| Auto Reminder | From $4,799 | Voice, or voice, text and email | Auto Reminder pricing |
| Outbound Call Center Suite | $995 per agent | Agents: 5 agent minimum | Outbound suite pricing |
| Inbound Call Center Suite | $1,085 per agent | Agents: 5 agent minimum | Inbound suite pricing |
| Blended Call Center Suite | $1,385 per agent | Agents: 5 agent minimum | Blended suite pricing |
| CRM | From $400 | Users | CRM pricing |
| Flex PBX | From $1,299 | Channels: 10 or 24 | Flex PBX pricing |
| Bulk SMS (BroadcastBySMS) | See pricing page | Channels | Bulk SMS pricing |
| Email Marketing (BroadcastByEmail) | See pricing page | License | Email pricing |
| Call Center Manager | See pricing page | Supervisors | Call Center Manager pricing |
Estimating lines: one line can make up to about 60 calls an hour, assuming one minute per call. You can add lines or users to a license later without reinstalling, though buying them all at once is normally cheaper.
Need a different size? Pricing pages list standard configurations. For another number of agents or lines, or for a formal quote, email sales@voicent.com.
Ready to buy? Add products to your shopping cart and check out through our online store. Cloud service plans aren't sold in the store.
Annual support: Annual support is strongly recommended. It costs 30% of the purchase price per year, with a $99/month minimum. Without support, we won't be able to help you if the software fails to work for any reason. Your licensed software keeps working on the same computer and the same version, but you can't get technical support, new releases, or a license transfer to another computer. Support isn't included in the prices above, so include it in your budget.
Renewing late: a lapsed contract renews from its original expiration date, and late renewals may include a 15% late fee.
Returns: on-premise software has a 30-day money-back guarantee. After 30 days, it can't be returned or refunded, regardless of the reason. The guarantee doesn't apply to the cloud service. See the return policy.
Your phone service: you pay your own provider for calls. Voicent adds no per-call or per-minute charge.
Moving to another computer: a license key is tied to one computer. Changing hardware or the operating system, or moving a virtual machine to another host, means you need a new key. You can request one if you have a valid support contract. For other cases, see the License FAQ.
Custom work: the purchase covers the software only. Coding, developer support and custom projects such as IVR application development are quoted separately.