Voicent App
Full Enterprise Call Center software
Our enterprise-grade software can be hard to set up, because it has so many features and configurations designed to maximize your company's efficiency. That's why we offer full setup services here
Agent Dashboard
Voicent Predictive Dialer Add on
To use a softphone with CRM pop-up for your agents, download Agent Dashboard for the agent's computer. Please download the same version as your Voicent release.
Get annual support today,
and we'll help you whenever, wherever.
Free Upgrades
You'll get every new software version for free with valid support contract, saving yourself hundreds of dollars on upgrade fees.
Free license transfers
With annual support, you'll hever worry about your computer crashing or upgrading its OS automatically.
Phone Support
Our engineer will provide phone support and remote session to solve your issue.
Download FAQ
Auto Dialer: Automated dialing software that can reach people by phone or by voice mail with personalized messages. Buy Auto Dialer
Predictive Dialer: Includes predictive, progressive, preview dialing. Automatically hands you only the calls answered by a live person; skips or leaves messages on machines. Buy Predictive Dialer
Appointment Reminder: Integrated appointment scheduler and automatic phone, text, and email reminder with confirmation. Buy Appointment Reminder
Outbound Text/SMS: Delivers custom text messages to large or small groups and collects responses. Buy SMS/Text Marketing
Email Marketing: Delivers custom email in text or HTML formats. Track open, manage bounce and unsubscribe emails. Buy Email Marketing
IVR Studio: Quickly build interactive phone applications that are fully integrated with your business. Buy IVR Studio
CRM: Fully integrated CRM for keeping track of customer interactions automatically. Integrates with Zoho, Salesforce, SugarCRM Buy Voicent CRM
Supervising Software: Automatically monitor and manage regulatory compliance and call center training and efficiency. Buy Supervising Software
Inbound Call Center Solution: Feature-rich phone extensions, automated call forwarding, voice mail, hold music, IVR menus, integrated CRM. Buy Inbound Call Center Solution
Outbound Call Center Solution: 1-to-1 personalization with mass volume; whisper coaching for live training; automated resource management and regulatory compliance. Buy Outbound Call Center Solution
Sales Automation: Send prospects and customers the right information at the right time and accelerate the customer journey. Buy Sales Automation
Marketing Automation: Automate the workflow and fill your pipeline with high-quality leads. Buy Marketing Automation
Voicent CRM: Though the free trial version allows you to put in unlimited contacts, only the full licensed version of Voicent CRM allows you to integrate with Zoho CRM, Salesforce CRM, Sugar CRM, and so on.
Appointment Reminder: Phone reminders only. Text message reminders and email reminders are not available in the trial version.
IVR Studio: With the trial version of IVR Studio, you may still create multi-level phone menus. However in order to deploy IVR applications you must have a software license for whichever communication tool you would like to deploy your IVR app with (for example, Flex PBX, Auto Dialer, or Bulk Text/SMS).
Text/SMS software: Up to 20 text messages per session. The free trial version requires a GSM modem and a SIM card with a valid texting plan. You may purchase a GSM modem at our online store. You may purchase a SIM card and a texting plan with your phone service provider, such as AT&T.
Other software: Trial limitations include Voicent ad messages, limits on call and text message volume.
To remove the trial limits, please purchase the software to get a valid license key.
Auto Dialer: Automated dialing software that can reach people by phone or by voice mail with personalized messages. Buy Auto Dialer
Predictive Dialer: Includes predictive, progressive, preview dialing. Automatically hands you only the calls answered by a live person; skips or leaves messages on machines. Buy Predictive Dialer
Appointment Reminder: Integrated appointment scheduler and automatic phone, text, and email reminder with confirmation. Buy Appointment Reminder
Outbound Text/SMS: Delivers custom text messages to large or small groups and collects responses. Buy SMS/Text Marketing
Email Marketing: Delivers custom email in text or HTML formats. Track open, manage bounce and unsubscribe emails. Buy Email Marketing
IVR Studio: Quickly build interactive phone applications that are fully integrated with your business. Buy IVR Studio
CRM: Fully integrated CRM for keeping track of customer interactions automatically. Integrates with Zoho, Salesforce, SugarCRM Buy Voicent CRM
Supervising Software: Automatically monitor and manage regulatory compliance and call center training and efficiency. Buy Supervising Software
Inbound Call Center Solution: Feature-rich phone extensions, automated call forwarding, voice mail, hold music, IVR menus, integrated CRM. Buy Inbound Call Center Solution
Outbound Call Center Solution: 1-to-1 personalization with mass volume; whisper coaching for live training; automated resource management and regulatory compliance. Buy Outbound Call Center Solution
Sales Automation: Send prospects and customers the right information at the right time and accelerate the customer journey. Buy Sales Automation
Marketing Automation: Automate the workflow and fill your pipeline with high-quality leads. Buy Marketing Automation
We recommend letting our tech support team set up everything for you. It will take less than an hour for most cases and you'll be able to use Voicent software worry-free and hassle-free.
For self-setup (not recommended), here are some helpful links:
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1
Launch your download
Navigate to the download, right click and select "Run as administrator" to launch it. Select Yes if you receive a User Account Control popup.
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2
Select Full Voicent Product or Agent Dashboard
Selecting Full Voicent Product will install all of Voicent software, the Agent Dashboard option will only install the agent software.
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3
Agree to the License Agreement
Read the terms of service and agree to continue.
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4
Select Installation Location
Select installation location and select Next when ready.
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5
Wait for installation to finish
Do not cancel the installation while it is in progress.
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5
You finished!
Select Finish when you are ready.
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6
Launch the VoicentApp
Navigate to your desktop and click the VoicentApp, or if you are just an agent select the Voicent Dashboard.
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7
Follow our Quick Start Guide!
Now that is it installed, it is time to learn about the Voicent App and what it does for you.
The best way is to buy the software and have us set it up for you in under than hour. That way, you'll never run into the trial limitations, and you'll be able to experience the full power of our enterprise software.
Older Versions
Any versions not listed here are obsolete and no longer supported. Please read our License policy to learn more
10.3.8 (April 6th, 2016)10.3.5 (Feb 26th, 2016)
10.3.1 (Jan 13th, 2016)
Our downloadable software can be tough to set up
Our enterprise-grade software can be hard to set up, because it has so many features and configurations designed to maximize your company's efficiency.
That's why when you make a software purchase, we recommend getting setup and installation services, and annual support too. Our IT team will remotely log into your computer and set up everything for you.