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Auto dialer and predictive dialer software posts

Release 3.2.1 Now Available

What's New in Release 3.2.1

Important bug fix:

  • Automatic next day broadcast. In certain conditions, automatic next day broadcast is not set. It is now fixed.

  • Telephone recording. In certain conditions, telephone recording does not work. When you call into the modem to record, there is no message prompt or partial message prompt. And you can not record. It is now fixed.

 New features:

  • List Management for BroadcastByPhone allows you to:

    1. generate call list. This is a very useful feature when you want to call all the numbers in some specific area code but do not have the phone numbers for that area. All you need to do is use our phone number generator and scrub off do-not-call list. It saves you a lot of time and money to obtain phone list. You can also use this feature to call all employees for some company wide event notifications.

    2. clean call list by removing duplicate numbers, empty numbers, and failed numbers;

    3. remove do not call list, either provided by your personal list or by Federal Trade Commission;

    4. sort call list by name, phone number, or call status.

    For more information, please see:

  • New BroadcastByPhone command line option. For developers who wish to use command line interface, now you can specify more options, -import and -numbers to start broadcasting without creating a .voc file first.

    For more information, please see:

  • New Gateway Simple Call Interface clients added in Visual Basic, C#, Tcl/Tk, and Python. For programmers, we now have the Simple Call Interface clients in almost all major programming languages. Previous supported languages include perl, php, C++, and Java. With these clients, it is easy to send a telephone call from your program or website.

For more information, please see:

  • Voicent Knowledge Base is added to our website to help you to understand and use Voicent products better. We publish usage tips, trouble shooting information, FAQ and support questions, and general news. Voicent Knowledge base are categorized and searchable. You can post your feedback or comments if you have any. However, you can not post new topics at our website currently. If you don't find answer to your questions, send us email.

For more information, please see:

  • List Management for BroadcastByEmail allows you:

    1. sort email list by name, email address, or status;

    2. clean email list by removing duplicate email addresses; email address without @; and empty email address;

    3. remove email list specified by you if you do not wish to send emails to specific email addresses.

    For more information, please see:

Voicent AutoReminder is widely used by healthcare organizations and individual medical offices for appointment reminder calls. Voicent AutoReminder provides an easy-to-use appointment scheduler with automatic outbound reminder calls. The reminder call message is recorded by professional voice talent and contains appointment data, time, customizable fields. With support for difference interface mechanism, such as file import, command line interface, and HTTP (web) interface, integrations with existing office management software or other scheduling software are straightforward.

Voicent BroadcastByPhone is deployed in many small businesses, churches, schools, and a wide range of organizations. Voicent BroadcastByPhone delivers pre-recorded message to thousands of people over the telephone by a single click. With Message Designer, combined with advanced speech technology, the software is also capable of sending personalized messages based on a pre-designed template.

Communication matters. Voicent is motivated by the belief that great communication builds great businesses. Our software empowers healthcare professionals, business owners, religious leaders, and activity organizers to better communicate with people while at the same time, save time and money.

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What We Offer

Voicent gives you the tools to connect and engage with customers. We offer predictive dialers, auto dialers, marketing automation, inbound IVR handling, phone and text/SMS surveys, bulk SMS, email marketing, and more. Whether you're a small business owner, hospital, nonprofit, government agency, or a global call center, we're confident that our award-winning, feature-rich software will help you connect, engage, and succeed.

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