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Auto dialer and predictive dialer software posts


Los Altos - August 18, 2004 - Voicent today announced the immediate availability of Voicent AutoReminder and Voicent BroadcastByPhone release 2.0 beta. This new version offers new capabilities for telephone interactive applications, such as appointment confirmation and outbound telephone survey. For more information, or to download it, visit

"Voicent wants to ensure that our customers can rely on our solutions for their business critical applications, " said Jeff Larson, vice president of product management, Voicent. "More and more healthcare providers, religious organizations, and small businesses are using Voicent products to improve their customer communications and  to increase employee productivity. This release further enhances our leadership position in providing our customers with the most feature rich products that are most affordable."

Voicent AutoReminder is widely used by healthcare organizations and individual medical offices for appointment reminder calls. Voicent AutoReminder provides an easy-to-use appointment scheduler with automatic outbound reminder calls. The reminder call message is recorded by professional voice talent and contains appointment data, time, customizable fields, and, starting from this release, appointment confirmation by touch tone or speech commands. With support for difference interface mechanism, such as file import, command line interface, and HTTP (web) interface, integrations with existing office management software or other scheduling software are straightforward.

Voicent BroadcastByPhone is deployed in many small businesses, churches, schools, and a wide range of organizations. Voicent BroadcastByPhone delivers pre-recorded message to thousands of people over the telephone by a single click. With Message Designer, combined with advanced speech technology, the software is also capable of sending personalized messages based on a pre-designed template.

Communication matters. Voicent is motivated by the belief that great communication builds great businesses. Our software empowers healthcare professionals, business owners, religious leaders, and activity organizers to better communicate with people while at the same time, save time and money.

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What We Offer

Voicent gives you the tools to connect and engage with customers. We offer predictive dialers, auto dialers, marketing automation, inbound IVR handling, phone and text/SMS surveys, bulk SMS, email marketing, and more. Whether you're a small business owner, hospital, nonprofit, government agency, or a global call center, we're confident that our award-winning, feature-rich software will help you connect, engage, and succeed.

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