Configure Voicent to use Avaya IP office

I have purchased inbound Enterprise package. Now I have Avaya IP office. So incoming call is coming to Avaya IP office i want to redirect that call to Voicent gateway. please tell me what configuration need to be done in Avaya IP Office to connect Voicent Gateway to Avaya Ip Office via SIP. Any help would be highly obliged

The basic idea is to configure VOIP/SIP extensions of your PBX system, then use Voicent software as these extensions. If you have a 4 line Voicent system, you need to configure 4 extensions. In this configuration, Voicent software acts as a set of softphones on these extensions.

To configure these extensions, please check the user manual for your Avaya IP office. Normally you can find sections for configuring extensions for SIP softphones like x lite. You can also google the term ” Avaya IP office SIP extension” for more info. Once you have these extension configured, you should get the SIP credentials for these extensions. The following is a setup guide from Avaya support (Avaya IP Office SIP Extension)

To configure Voicent to use these extensions, open Voicent Gateway, select Setup > Options > SIP tab, click the Add button. You should see a dialog window for you to enter the SIP credential of one extension there. (The dialog window looks similar to the configuration window for x lite. So check your PBX manual to see how to enter the SIP credential info) Normally, you need to add separate SIP account for each extension.