Category Archives: VOIP

Asterisk as an IVR system?

Can I use your IVR Studio software with my Asterisk PBX system? Yes. It should be easy to setup also. To link Voicent IVR system to Asterisk, simply set it up as extensions of Asterisk. So when an incoming call … Continue reading

Posted in IVR Usage, PBX, VOIP |

Automated system to answer calls

I have the following need. Over a set of Voip lines build an automatic system that answer calls, gives informations, makes questions and records the answers provided by callers. Is your IVR Studio able to do this? Yes. That’s what … Continue reading

Posted in IVR Usage, VOIP |

Avaya IP extension

Is there a way to have the gateway connect to my Avaya switch using a IP extension Yes, as long as the IP extension is SIP based. For example, if it works with a SIP softphone like X-Lite, then it … Continue reading

Posted in PBX, VOIP |