Author Archives: info

About info

The Voicent Support Team is proud to present to you their knowledge base articles, which cover a range of topics including software perks, call center guides, sales and marketing lead generation, and other predictive dialing-related topics.

U.S House of Representatives wants to restrict call center outsourcing

Posted on April 27, 2012 | By info

A recent bill pertaining to Call Centers is being proposed to Congress. The bill, known as H.R. 3596, requires businesses that are planning to move outside the United States to notify the Department of Labor, which would then make these … Continue reading →

Posted in Call Center Software |

How can a call center help your business?

Posted on April 21, 2012 | By info

Running a business is not easy; it takes time and dedication to fully establish a profitable business. And with profitable businesses, they are likely to have a large number of clients. Do your employees have time to answer questions or … Continue reading →

Posted in Call Center Software |