Author Archives: info
Zoho CRM Outbound/Inbound Dialer integration
How can Voicent integrate their software with our Zoho CRM? Voicent works hard in fulfilling our customers’ needs. We pride ourselves in simplifying your business needs to save you time, energy, and cost. Voicent just released a new feature where … Continue reading
Posted in Call Center Software, Developer, Predictive Dialer, voip
Tagged agent dialer, auto dialer, call center, call center crm, call center manager, crm, dashboard, dialer, inbound, integration, outbound, voicent, zoho, zohocrm
How to populate Voicent Dashboard with an Agent Script
I am using agent dialer the predictive dialer and can not figure out how to get a script to my agents. What is the easiest way to get a script to our agents? Great question! Luckily, Voicent offers multiple ways … Continue reading
CRM API call limit
If you are not utilizing Voicent CRM(which you should) and using another CRM instead, such as Salesforce, then there will be limitations to the number of API calls that you can make for a day. That number will depend on … Continue reading
Posted in Call Center Software, Developer, Predictive Dialer, voip
Tagged agent, agent dialer, api, call, crm, limit, predictive, predictive dialer, salesforce, salesforce crm, sf, sugar crm, sugarcrm, voicent crm, zoho, zohocrm