Use Force Dialer – Semi-automatic dialer

I am interested in your AgentDialer product. I want to use it to make outbound sales calls. When an answering machine answers, I would like to play a prerecorded voice message requesting a call back. If a human answers, I don’t want to play the outbound message. If it has started playing to an answering machine and the called party picks up the phone, I must be able to stop the outgoing message playback and start talking to the called party.

Agent Dialer can do exactly what you specified. What you specified is the “semi-automatic” mode of operation.

The semi-automatic dialer is a human controlled dialing system. You should be able to start and stop any time you like. Or you can play pre-recorded message and stop it if you wish. You can also transfer the call to another party. For more details about semi-automatic dialer (sometimes called force dialer), please see use force dialer