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Website Companies Now Using IVR System
IVR Portal – a name most company calls an IVR (interactive Voice Response) today. It works as an entrance for every company that owns the IVR system as it welcomes every visitor which reaches to the company using a telephone, mobile phone or any handheld communication devices. Similarly, a website of a given company or an organization works as similar as “entrance” where anyone who attempts to reach them using internet, is greeted by their website or web portal. With this in line, it is very clear that IVR portal for any company or business is just as important as web portal for that company. Nowadays, there are quite a number of companies that has been providing web portal services to many businesses as well, which in time has helped their business grow. In some developed countries, almost al their business houses use IVR. While in some underdeveloped countries, many businesses do not use IVR simply because they are not aware about IVR and how it can help them grow their business from rags to riches, and track any incoming enquiries over phone. In a way, the way website can help a business, an IVR System can also help a business similarly. Websites development companies can expand their business by bundling their services with IVR systems too, along with their web portal expansion facilities. They can offer overall business lead organization system along for a business by using website and IVR, instead of just providing website development service. It will sure be win-win situation for both businesses. Now cloud services have getting more and more popular these days with increasing suitability, making IVR system has become more and more affordable for any type of businesses, from small business to large ones, name it. Moreover with the availability of many IVR software present today, visual tools for developing IVR call flow, it has become much easier to develop customized IVR systems. One good example of IVR software is Voicent IVR Studio; it delivers high-quality of caller experiences. Why? Because with Voicent IVR Studio, you are enabled to easily create logical, fast, crystal-clear navigation of phone system menus and options. It simplifies business integration and increases flexibility. As with all Voicent software, Voicent IVR studio is one time purchase and owns it forever. What makes IVR studio is so flexible? Based on internet standards, Voicent IVR studio is extensible and permits integration with prevailing websites and custom-developed Java classes, this will allow independent designers to extend Voicent IVR solution to meet unique business requirements. That’s not all it also provides easy integration with your website that includes CRM system, Database, Email Server, and almost any program.
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