Viatalk VOIP service

What is ViaTalk?

ViaTalk is one of the prominent VoIP providers that offer plans for both business and residential VoIP. ViaTalk delivers the regular features of VoIP services. Take note, if compared with other reviewed services like mobile app for calling on the go, its international calling plans. The usual features that Viatalk offers include voicemail, caller ID and call waiting, speed dial and 411 directory assistance.  Features that are not included are X11 information lines and lacks call transfer despite having two lines.  Cannot do conference calling even it is a three-way calling.

ViaTalk has three residential plans that all offer unlimited minutes that only differ in terms of price. This include monthly fee from month-to-month service.  They also have a discounted annual rate for signing up for 12 months or using your own equipment.  Though the plans include unlimited calling to Canada and an hour a month to over 60 countries, this service does not offer an unlimited world plan.  If you need more international time, you need to pay extra by minute or 1200 minutes a month additional fee.

In Viatalk you get additional free line with a second phone adapter. So you can be on one phone while another household member is on the other. People who have a business – or loquacious teens who don’t have their own cell phones yet – can enjoy long discussions without concern of controlling the only phone in the house.

Viatalk VoIP provider lets you take the adaptor with you and can be integrated with other adaptors. This does not provide a mobile app so you are limted to using telephone only to make VoIP calls. That includes you can use smartphone or tablet, either.

Enhancing your Viatalk VOIP service

Vialtak can also be integrated with high-end software found in Voicent. However one problem with Viatalk is that it does not support DTMF tones or touch tones.  So it won’t work if you have applications that require pressing a key or something.  Vialtalk is good for predictive dialing because it does not require clients to press a key to proceed.

Setup is easy.  You must configure the SIP settings all according to your Viatalk phone settings in Voicent gateway.  First login to your Viatalk account, located from the main menu, choose Softphone Configuration and select Xten under Advanced section.  Open Voicent gateway, go to Setup then Options and last SIP tab and input the following credentials; Display name, SIP ID, Domain, User and password. All done!