Integrate IVR with accounting application

We are IT supporting firm mainly for stock brokers. Please clarify the following:

1. Is it possible to integrate with the exisitng accounting application

Sure. Voicent IVR Studio should be able to integrate with almost any software applications. This is because IVR studio has the following built-in extension methods called actions:

1. database action: for manipulate relational databases
2. http action: for interfacing with web site, such as submit a form programmatically
3. email action: send email through SMTP server
4. external program action: launch any program from IVR application
5. Java action: directly work with Java programs

These actions, along with IVR variables, allow IVR applications to interface with almost any program.

2. Can you provide some sample code to impliment the same in asp.net – in vb code.

The native program for Voicent IVR Studio is Java and JSP. But as you can see from the above actions, they are not limited to the programming language. Except Java action, all other actions are language independent.

3. What are the infrastructure requirment at our end to operate Ivr using your product

Simple. You need a computer to run our software. You also need to decide which phone service you are going to use. Voicent IVR Studio supports traditional analog phone line (need voice modem), Skype, or any standard based VOIP service. The best choice depends on your call volume and other factors. We recommend you to download the IVR software and give it a try.