Call center application for multiple client

We are a VoIP telephoney company and looking to add Call Centre Module for Outbound / inbound features for our client. We like your product and like to buy and offer it to our clients. Is it possible to run multiple campaigns on your enterprise product for inbound / outbound for our multiple clients at any one time. Look forward to here back with some feedback on my above query.

Yes, you could. Without knowing more details about your situation, we can offer the following generic setup or configuration guide.

If you want to directly offer Voicent software products to your clients, then it is really simple. All you need to do is to tell your client how to configure Voicent to use your VOIP service. The process is the same as configure a software phone. If you choose to do this, we recommend you also sign up to be out Voicent Reseller, which allows you can get decent discount on our products.

If you want to host Voicent product and allow your clients to use Voicent product through your own web pages, then you do need to do some programming or configuration on your server. For inbound applications, for example, you can use a dispatch IVR application to answer/forward calls based on the incoming line number. So if an incoming call is from line 3, the dispatch IVR application can forward the call to the inbound application of the client who is using line 3 to 5 on your server. For outbound applications, simply submit the calls to Voicent Gateway. The gateway should take care of scheduling calls automatically.