Navigate Voicemail System

My company is currently using the professional edition of Broadcast by Phone and considering upgrading. Can any of the Broadcast by phones navigate through a voicemail system? For instance if it gets a recording that states hit 1 for something or 2 for something else can we program it to hit one?

Yes, you can program the outbound message to do press 1 or press 2. You will need to have Voicent IVR Studio, which is a GUI tool for designing such interactive voice applications. For details, please download and install the IVR software, then take a look at the help video and product walkthrough.

But if you do not know which key to press to reach the voicemail before hand, then you probably won’t be able to find any program to do it.