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IVR Application Logs
Are there any reports available for IVR to indicate which selections callers are making when they reach the line? I have not located any logs that would help.
Yes, you can generate report for your IVR application. What you do is use the built-in log action. You can log pretty much anything you want. There is also a sample IVR application for using the log feature. The sample is under the library program menu.
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