Author Archives: info

About info

The Voicent Support Team is proud to present to you their knowledge base articles, which cover a range of topics including software perks, call center guides, sales and marketing lead generation, and other predictive dialing-related topics.

VoIP Call Center Platforms Get a Social Network Makeover

Posted on May 22, 2012 | By info

According to marketwatch.com, the makers of VoIP call center platforms are implementing social network features and functions to their software. The decision is based on an effort to capitalize on the trends toward greater use of social networking and mobile … Continue reading →

Posted in Call Center Software | Tagged , ,

500 new jobs created by new call center

Posted on May 15, 2012 | By info

According to theleafchronicle.com, Agero, a company that answers calls regarding roadside assistance, announced on Monday that it will create a new call center worth $8.2 million in the city of Clarksville, Tennessee. The center is expected to begin operations on … Continue reading →

Posted in Call Center Software |

Time Warner Cable opening up more call center jobs.

Posted on May 4, 2012 | By info

According to Chicago Tribute, Time Warner Cable announced plans to expand employment there from 240 employees to 400. The company says that it will spend $10 million on the new building space–providing room for expansion. “Time Warner Cable is enthusiastically … Continue reading →

Posted in Call Center Software |