Tag Archives: crm
Call Center CRM: Dynamic Campaigns
Posted on February 4, 2014 | By Voicent Info
The upcoming release (9.1.0) contains support for dynamic campaigns. Compared with normal campaigns, dynamic campaigns are Voicent CRM based outbound voice/sms/email campaigns that can be dynamically changed. To start a dynamic campaign, follow these steps: Step 1. Define call list … Continue reading →