Inbound Text Survey App
The survey app defined in the previous article can also be used for inbound text message survey. To do so, simply go to Setup, PBX, SMS app, select the Add button to add a new auto responder. In the figure, … Continue reading
Multiple Language Text Survey App
The new survey designer is actually pretty powerful. As long as your app does not require back end integration (database, website, email etc.), it can pretty much define any interactive apps. This article explains how to handle branches in an … Continue reading
Replace Twilio To Save Money
I am very interested in this product I have been looking for an affordable solution. I have an online system we had developed this includes a text facility programmed to twilio to speed up things via text. This is not … Continue reading
Sample Outbound Text Survey App
In this article, we introduce the new survey app designer through the following sample survey. Introduction: thank you for taking our xyz survey. Question 1: how would you rate your overall experience? please enter 1 to 5, with 5 being … Continue reading
Schedule SMS message through the web
Currently we are using Voicent Gateway 7.6.5. and we are using it for scheduling calls through web …/ocall/callreqHandler.jsp. Now, we have an application, which will send reminder as sms/ text messages to some mobile numbers on daily basis and we … Continue reading
SMS text message queue management
I want to develop a two way text messaging application for queue management. I have people that queue up for hours to do a certain activity on first come first serve basis. I want to get rid of the queue … Continue reading
T-Mobile SIM-Card does not work universally
Hi. I purchased Zoom modem model 4598. I bought it to work with Voicent BroadcastbyText through my T-Mobile SIM card. I tried it and it is not working, but it works if I use my AT-T SIM card. I thought … Continue reading
Text broadcasting without SMS modem
Starting from release 10, it is possible to use BroadcastBySMS without a SMS modem. However, this feature is still in early beta as of today (07/01/2015) and may not be easy to setup. In addition, incoming text message is not … Continue reading
Text Survey Error Handling
The new survey app designer handles invalid input automatically. The default action is to repeat the node up till the max retry time. Extra Message for error In the Error Handling Options section, you can specify additional message to send … Continue reading
What is the GSM Modem? I have Internet, do I need it to run Voicent BroadcastBySMS?
Hello, i want to buy Broadcast By SMS Professional Edition, but i want to ask about GSM MODEM, what it is? I am located in Beirut Lebanon, i have Broadband connection LAN not Dial-UP , so my question is does … Continue reading