Author Archives: Voicent Info

I am trying to setup a IVR Studio Inbound application that will pick up a call when our store is closed letting people leave a voice mail, however when I specify the location and name of the .wav file IVR … Continue reading →

we have agents inside the transfer element of IVR Studio like, janders,mhones,krichen and when people press to be transferred, the line drops. This happens because when you add agents to the IVR Studio transfer element they have to be in … Continue reading →

Hi, I have been using IVR Studio for a while now, and everything works great except for one things.. I can not get the MySQL statement to work, no matter what I try. MySQL statements in IVR Studio, work just … Continue reading →