Author Archives: Voicent Info

IVR Studio Outbound BroadcastByPhone Campaign Multiple Transfer Numbers

Posted on November 15, 2012 | By Voicent Info

“Hi, how can I use voicent broadcastbyphone to let users press multiple numbers for multiple transfers? thanks” When using BroadcastByPhone, you can quickly realize that it restricts you on how many transfers you can do at one time. For example, … Continue reading →

Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR | Tagged , ,

Different IVR menus for different Phone Numbers. One Gateway

Posted on May 16, 2012 | By Voicent Info

I want to run multiple VoiceXML applications on the same Voicent Gateway. I want to be able to use DNIS to choose the application to run. Is that possible? Yes, you will need Voicent IVR studio for this. It will … Continue reading →

Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR, PBX, VOIP | Tagged , , ,

Using IVR Studio to navigate a phone menu.

Posted on May 16, 2012 | By Voicent Info

Does one of your products have the following capabilities for an Outbound IVR application: Upon calling the specified number: 1. Recognize the call was answered. 2. Ignore the automated request to enter a USER ID. 3. Using Phone Touch Tones, … Continue reading →

Posted in IVR Developer, Outbound IVR, PBX | Tagged , , ,