View Campaign Results and Real Time Reports

The campaign summary page contains real time information. For information about each call, click the Campaign Details button.

Campaign Results: Features

1. Campaign Summary Page
2. Campaign Details
3. View campaign details based on call result
4. Mass apply CRM records based on campaign result

Campaign results can also be used to create new call list. In addition, a call disposition rule can be used to set a CRM record after a call is finished. Both topics are covered in later chapters.

Next: 1.5 Automatic Call Disposition