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Voicent releases version 8.0.7
Voicent’s latest version of its popular communication software adds several significant features.
Among the additions in 8.0.7:
- The BroadcastByPhone autodialer now supports call transfer to specific agents or phone numbers based on specific campaigns. Previously, those settings were global, not campaign-specific.
- The RemoteAgent connection wizard now automatically connects to the specified gateway.
Other changes include redesigns of Dialog windows and the status bar message ID pane to improve readability.
The latest release also includes minor bug fixes for the version 8 release–the first to include the broadcast SMS text-messaging tool–that was introduced in beta form in February of this year.
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