Transferring a Call Out to a Phone Number then Disconnect as soon as it rings/picked up using IVR Studio
Hello, i have a project that i want to implement using IVR studio, but cannot seem to get to work. I Want to transfer a called out to a phone number then disconnect as soon as it starts to ring (or when they pick up, if i dont have a choice) and this works ok when i put in a number manually, but i want to transfer to a phone number that is stored in a variable. How would i go about doing that ? i tried to put the variable name in the \”Transfer Number\” field on the call transfer object but it errors out.
You will want to store that number you are trying to transfer to in a Voicent variable, and then use that variable inside the transfer element of IVR Studio. Additionally, we have a one time phone support service you can purchase to allow us to remotely log in and take a look at your IVR Design. You can purchase that here.