Category Archives: Frequently Asked Questions

Analog Phone FAQs

What is PTSN? Stands for Public Switched Telephone Network. Traditionally, it is the fixed-line or landline analog telephone network. What is a voice gateway? A networked device that connects the PSTN network and an IP/VOIP network. It basically bridges voice … Continue reading

Posted in Analog Phone Integration, Frequently Asked Questions |

How to Find Your Voicent Software Version

For the newer versions of Voicent Software (version 10 or greater) there’s a really quick way to confirm the version number. If you have a Voicent Application, then you definitely have version 10 or greater. If you’re using the desktop … Continue reading

Posted in Frequently Asked Questions, Licensing |

How to include images in email

There are two methods to include images in email template. Use a Link to Email In this method, you need to host the image somewhere, normally on your own website. For example, to include the Voicent logo, simply include the … Continue reading

Posted in Email Setup, Frequently Asked Questions, Setup & Configuration |