IVR 24/7 Info Hotline
Setting up an automatic 24-hour information hotline is easy if the information is relative stable, for such your office hours. You can do that even with an answering machine. But if the information you provide is constantly changing, such as … Continue reading
IVR Application Log
You could print out information during any part of the call flow. For example, you can print out the current value of a variable, last caller entered keys, and any other information specific for your application. In this sample, the … Continue reading
IVR Auto Attendant
Anyone involved in business communications today is familiar with auto attendants, and businesses both large and small can easily take advantage of the technology. When a call is answered by Auto-attendant, prerecorded voice messages are played to the caller offering … Continue reading
IVR Database Integration
Please note that database access can be done using the built-in Database action. This sample is included here to show it can be done through Java action also. This sample extends the Password Protected Info sample by checking the caller … Continue reading
IVR Music Onhold
On-hold messaging consists of a recorded message played over the phone to your potential clients while they’re on hold. The message can be simple music audio or contain valuable information about your company’s products, services, locations, or whatever information you … Continue reading
IVR Password Protected Info
This sample allows a caller to retrieve information only after a correct password is entered. It also shows how to utilize variables to control the call flow This sample does not use a database to keep the user name and … Continue reading
IVR Voice Mail
Voice mail is a built-in feature of Voicent Flex PBX software. Here we simply use it as a sample to demonstrate some basic ideas of IVR Studio Design. This sample is basically an answering machine. Other voice mail samples in … Continue reading
IVR Voice Mail To Email
This sample extends the Voicemail 1 sample by adding more mailboxes and forwarding voicemail to email. You can open this design by selecting Library > Voicemail to email from the program main menu. The Call Flow The call flow consists … Continue reading
IVR Voice Mail To Email (Use Java Action)
It is not necessary to write a Java program just to send an email. It is much simpler to use the Email Action to send an email from an IVR Application. The following is included here to show how to … Continue reading