Tag Archives: outbound

Route Inbound Call using DID Variable

Posted on July 15, 2013 | By Voicent Info

Hi, i have 20 inbound trunks, each with a separate DID, I want to route my caller somewhere based on the DID number they called. Can Voicent help me with this? Voicent provides an Interactive Voice Response(IVR) system, designed to … Continue reading →

Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR, PBX, VOIP | Tagged , , , , , , , , , , , , , , , ,

IVR Studio Outbound BroadcastByPhone Campaign Multiple Transfer Numbers

Posted on November 15, 2012 | By Voicent Info

“Hi, how can I use voicent broadcastbyphone to let users press multiple numbers for multiple transfers? thanks” When using BroadcastByPhone, you can quickly realize that it restricts you on how many transfers you can do at one time. For example, … Continue reading →

Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR | Tagged , ,