Tag Archives: IVR menu

Route Inbound Call using DID Variable

Hi, i have 20 inbound trunks, each with a separate DID, I want to route my caller somewhere based on the DID number they called. Can Voicent help me with this? Voicent provides an Interactive Voice Response(IVR) system, designed to … Continue reading

Posted in IVR Developer, IVR General, IVR Usage, Outbound IVR, PBX, VOIP | Tagged , , , , , , , , , , , , , , , ,

Using IVR Studio to navigate a phone menu.

Does one of your products have the following capabilities for an Outbound IVR application: Upon calling the specified number: 1. Recognize the call was answered. 2. Ignore the automated request to enter a USER ID. 3. Using Phone Touch Tones, … Continue reading

Posted in IVR Developer, Outbound IVR, PBX | Tagged , , ,