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Auto Dialer: Getting Started

What is an auto dialer?

Review: http://voicent.com/autodialers.php
To continue, make sure you have an account on Voicent Live

Start Your First Auto Dialer Campaign

  1. Watch the first two videos: http://voicent.com/autodialers_demos.php
  2. You may also checkĀ http://voicent.com/support/kb/2016/06/10/run-your-first-auto-dialer-campaign/
  3. Go to your Voicent Live account and start a campaign to call yourself
  4. Exercise: Find the call duration for calls in the campaign
  5. Exercise: Try to re-run the campaign

Start a Press-1 Campaign

  1. Watch the last video: http://voicent.com/autodialers_demos.php
  2. Go ahead and start a press-1 campaign yourself

Set the campaign message to something like: “hi, this is your meeting reminder, if you can come, please press 1, otherwise, press 2”.

  1. Exercise: What if you press the wrong key?
  2. Exercise: Design a campaign such that if the callee presses 1, the call is transferred to another phone number

Why People Use Auto Dialer?

  1. Exercise: what are the typical usages of auto dialer?
  2. Exercise: who are the typical users of auto dialer?

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