Los Altos -
March 11, 2005 - Voicent today
announced the immediate availability
of Voicent AutoReminder and Voicent
BroadcastByPhone release 2.3.2. This
release is a new maintenance release. It contains
many important bug fixes and feature enhancements. Major items
include:
-
Automatic next day
broadcast. If a call list cannot be finished
in one day, BroadcastByPhone (Professional) will continue next
day automatically starting from where it was left off from the
previous day.
-
Automatic dialing rule checking.
Automatic dialing rule checking are added to ensure the phone
number with prefix are dialed correctly.
-
Saving call report.
AutoReminder can now print and email the call report.
-
Reset IE offline mode
automatically. In the previous version, if IE is set to
offline mode, AutoReminder and BroadcastByPhone cannot connect
to Voicent Gateway unless it is reset manually.
-
Multiple user support for
AutoReminder.
Multiple user support also makes customization easier. You can
now design a single message template for all users. There is no
need to personalize the message for each user.
-
SmartDownload
manager now supports download through a
proxy server.
-
SmartDownload
manager automatically recovers from incomplete download.
-
Bug fix: group appointment failed to continue if
the first call is failed
-
Bug fix: using java 1.5 causes application to
fail
-
Bug fix: computer crashes and freezes when
calling phone numbers no longer exist
Multiple user support is a
major enhancement for AutoReminder. For example, it comes handy
when used in a group doctor's clinic. Each doctor can have his
or her own appointment schedule and reminder calendar. In
addition, a doctor can design his or her own reminder message
to maintain privacy and personal contact with his patient. Yet
all data are still maintained in a single database and can be
viewed and managed together or separately.
Multiple user support also makes customization easier. You can
design a single message template for all users. Each message can
be personalized for each user. This is not available in the previous version.
Voicent integration team is available to integrate your existing
system with Voicent products. Simply provide us with a sample of
your data. We will write a customized program to automatically
convert your scheduling data into Voicent AutoReminder.
Voicent AutoReminder is widely used by
healthcare organizations and
individual medical offices for
appointment reminder calls. Voicent
AutoReminder provides an easy-to-use
appointment scheduler with automatic
outbound reminder calls. The reminder
call message is recorded by
professional voice talent and contains
appointment data, time, customizable
fields. With support for difference
interface mechanism, such as file
import, command line interface, and
HTTP (web) interface, integrations with
existing office management
software or other scheduling software
are straightforward.
Voicent BroadcastByPhone is deployed
in many small businesses, churches,
schools, and a wide range of
organizations. Voicent
BroadcastByPhone delivers pre-recorded
message to thousands of people over
the telephone by a single click. With
Message Designer, combined with
advanced speech technology, the
software is also capable of sending
personalized messages based on a
pre-designed template.
ABOUT VOICENT
Communication matters. Voicent is
motivated by the belief that great
communication builds great businesses.
Our software empowers healthcare
professionals, business owners,
religious leaders, and activity
organizers to better communicate with
people while at the same time, save
time and money.
