Using Windows Task Scheduler to launch BroadcastByPhone Enterprise.

Posted on May 22, 2012

BroadcastByPhone Enterprise can be launched using Windows Task Scheduler.
Here is how it is done:

  • First open Windows Task Scheduler. You can find it in the start menu. Select Accessories, then System Tools.

  • Next select: Create Basic Task from the left side bar menu.
  • Name your task and enter a discription

  • Next enter an interval or an event to trigger the task
  • Enter the time that you would lie the task to begin

  • Next enter the program .exe that you want to launch.
  • You can also enter arguments including the call list to begin with.
  • See below for a complete list of command lines.

  • Now confirm the information is correct and click finish. The program will open with the given arguments at the desired time.
  • BroadcastByPhone Command Line Arguments
  • -startnow : starts a broadcast immediately
  • -wavfile : specify the wave file path name
  • -confirmcode : call-till-confirm code
  • -autonextday : automatically reschudle next day broadcast if not finished
  • -startfromrow : broadcast start from row
  • -maxlines : use maximum number of lines for the broadcast
  • -numbers : import a list of phone numbers
  • -statusurl : post to this url after a call is finished.
Posted in General |

Command line to call using CSV file

Posted on May 18, 2012

I would like to know how to use the command line to do the following scenario: Call a list of customers from a cvs file which contain Name (TTS will read the name), Phone , TV Model (TTS will read), TV Serial (TTS will read), then give the cutomers option to Press 1 for confirmation, Press 2 transfer, Press 3 to repeat. After the BroadcastbyPhone has finished calling all number in the CSV, It will automatically export the result back to the CSV file which is located on a ftp server. Thank you so much for you help.

You can simply use the -import command line option to start a broadcast using your CSV file. Use -export for exporting results back.

The next thing to do is use the built-in Message Designer to design your message with the desired confirmation responses. Create an empty call list file (.voc), select the newly design message for the call list.

Now use the command line to import and specify the .voc file in the command line. Use -startnow to start broadcast. Since the call message is associated with the .voc file, the broadcast will use the call message you designed.

For more details about command line options, please see the Help Topics under the program main menu.

Posted in Auto Dialer, Developer |

Running Voicent on Windows Server 2008 R2 Data Center Edition

Posted on May 9, 2012

I’ve got a couple questions about your broadcast by phone software. can it be run on Windows Server 2008 R2 Datacenter Edition? how much server load is there when running? does it “play well” with other software on the server like email server or banner ad software? can it be configured to use the data in an existing MSSQL database?

Voicent will work just fine on Windows Server R2 Datacenter. The load on the server is proportional to the amount of simultaneous channels being used to make calls with. As a base, without accounting for other software, you should have a dual core cpu with 3gb of ram to run between 10 and 20 channels. For each additional 4-10 channels you should have another CPU core. If you are using real time TextToSpeech you should figure on the lower side of that spectrum. For RAM we suggest 70MB per channel above the base. For internet speed we recommend 64Kbs per channel in both download and upload speed.

Voicent should run fine with other software products as long as they don’t occupy the needed resources listed above.

Voicents IVR Studio has actions to interact with mySQL. IVR applications can be deployed to enhance messages and menus for BroadcastByPhone, BroadcastBySMS, AutoReminder, FlexPBX as well as using standalone with the Voicent Gateway for both incoming and outgoing calls.

Posted in Auto Dialer |