Voicent IVR enterprise software is designed to deliver high quality caller experience for organizations by simplifying business integration and increasing flexibility. The software ensures professional and interactive communication with your callers and quicker resolution of issues. The software offers multi-lingual text to speech that allows the system to communicate in different international languages like English, Spanish, etc. Based on internet standard, Voicent IVR is open and extensible, and it allows customers to integrate with existing website, customer database, email servers, 3rd party software, and incorporate custom-developed Java classes and scripts, which enables independent developers to extend Voicent IVR solution to meet unique customer business needs. _p_ Voicent IVR offers point-and-click call flow design, ease of installation. Applications such as music on hold, voicemail, auto-attendant, password-protected information access, 24-hour information hotline, and voicemail to email, can be easily implemented with Voicent IVR.