Sales Automation

Sales Automation

Voicent Sales Automation tremendously boosts agent productivity, efficiency, and performance by automating your company's sales processes. With this powerful software, you can manage priority customers, create workflow triggers, and turn leads into loyal customers.

Ramp Up Your Sales Pipeline

Track Deals

Sales tracking with Voicent helps you understand the potential and standing of every standing deal, so your sales team can turn those potentials into closed sales.

Assign Deals to Agents

Set specific potential values for contacts, and assign leads to specific agents to motivate them and help them improve their sales tactics.

Role-based Permissions

Allow certain agents to create campaigns, send emails, delete contacts, and more, while restricting access for other roles.

Measure Agent Performance

With visual reports, you can measure and share agent performance, and compare and contract who's selling the most per week, per month, and per year.

Manage Contacts and Potentials with Point and Click Ease

Contacts

These are individual accounts that every customer gets in your CRM. These contacts can be categorized as leads, customers, potentials, and other custom fields.

Potentials

Potentials are contacts with a sales potential, who are often in the qualification or price quote stage. Your sales pipeline is filled by potentials.

Organizations

Organizations are business accounts that can be linked with individual contacts to ensure your sales team has the context necessary to make the sale.

Search Filters

Need to pull up customers? Use the Advanced Search feature to find whoever, or whatever, you're looking for.

Notes

Notes can be entered and shared by agents, so the sales team and view notes inputted by marketing agents.

Custom Fields

Specify categories you want to sort your customers into. These are the stages in your sales pipeline that you can customize anytime.

Personalize Sales Messages

Personalize sales messages and service with Voicent

Built-in Message Designer

With Text-to-Speech, you can personalize your messages by greeting contacts by their name or other personal information. You can also record messages to send out in your own voice.

Multilingual Text-to-Speech

Want to send messages in German, Spanish, or any other language? You can, with our TTS adaptor that works with any 8 kH telephony speech engine.

Record Interactions

Information about your contact and whether the response was a machine answer, live answer, or something else is automatically saved.

Personalize Messages

You can record audio files in your own voice or use Text-to-Speech to say the person's name when greeting them.