What is an Auto Dialer?

An autodialer can automatically dial a list of phone numbers. Sometime it is called robo dialer.

What is a Smart Auto Dialer?

Smart autodialers can automatically dial a list of phone numbers and either play a pre-recorded message or have a computer-generated voice read your message aloud. It can also interact with recipients, allowing them to press a keypad number to confirm the call, leave you a voice message, or even request that the call be transferred to a live person.

How is Voicent's Smart Auto Dialer different?

Voicent's autod dialer enables you to execute large volumes of phone messages with the ability to collect individual responses. Because it is software-based, it is affordable and easy to use. It requires no hardware besides your PC and takes only about 10 minutes to download and setup.

What is touch-tone response capability?

Voicent auto dialer can collect touch-tone responses, such as 'press 0 to speak with an agent,' or, 'press 1 to to receive more information,' etc.

How do you personalize messages?

Voicent autodialer software contains a Message Designer for message personalization. For example, with Text to Speech, the autodialer can play "Hi Bob, ..." for Bob and "Hi Mary, ..." for Mary, making your call more personal and more effective.

What is a "line"?

Traditionally, a “line” is a physical telephone line, so to make 20 simultaneous calls, the system needs 20 physical lines. With VOIP service, there is no physical telephone line. A VOIP “line”, also called a “channel” is a virtual line over the internet connection. Conceptually, a VOIP line handles one phone call at a time. To make 20 calls over a VOIP service, you need 20 virtual lines or VOIP channels.