Voicent On Premise Solution

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What's Included in the Download

Nearly all products that you see on the Products Page are included in your free download. You can select and choose which products you want during installation, or download them all.

After downloading the following release, request for your license to remove the Voicent ad message and unlock all features in the products.

This release includes...

BroadcastByPhone

BroadcastBySMS

BroadcastByEmail

AutoReminder

Agent Dialer

Call Center Manager

Dashboard

IVR Studio

Flex PBX

Voicent CRM

Voicent Gateway

Autodialer = BroadcastByPhone

Appointment Reminder = Autodialer

Phone Surveys = BroadcastByPhone + IVR Studio + Voicent CRM

Outbound Call Center = BroadcastByPhone + Call Center Manager + Voicent CRM

Inbound Call Center = IVR Studio + Flex PBX + Voicent CRM + Dashboard

Blended Call Center = IVR Studio + Flex PBX + Voicent CRM + Dashboard

Text/SMS Surveys = BroadcastBySMS + IVR Studio + Voicent CRM

Outbound Call Center = BroadcastByPhone + Call Center Manager + Voicent CRM

Inbound Call Center = IVR Studio + Flex PBX + Voicent CRM + Dashboard

Supported Releases

What do I do if I need support for an older version?

If you purchased a support contract when you bought your older version and it has not expired, we can help you. Due to the fast-pace of technology and our highly specialized team of programmers at Voicent, we cannot give phone support for older versions. If you run into this case where you have an older version, please upgrade your software from the product's pricing page. You can also email our support staff at support@voicent.com with your questions, describing your issue. You may be asked to provide additional information.

See License FAQ

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