Connect. Engage. Succeed.
Need Help With Setup and Installation?
We'll get your software up and running. When you make a software purchase, you can also get
setup and installation services
or annual support
Our IT team will remotely log into your computer and set up everything for you.
Want to do it yourself? Look below for some guides to get you up and running.
No need for the whole download
If you use predictive dialer, you only need to download Agent Dashboard for the agent's computer. Please make sure you download the same version as the server release.
Follow the steps below for installing Voicent software.
Navigate to the download, right click and select "Run as administrator" to launch it. Select Yes if you receive a User Account Control popup.
Selecting Full Voicent Product will install all of Voicent software, the Agent Dashboard option will only install the agent software.
Read the terms of service and agree to continue.
Select installation location and select Next when ready.
Do not cancel the installation while it is in progress.
Select Finish when you are ready.
Navigate to your desktop and click the VoicentApp, or if you are just an agent select the Voicent Dashboard.
Now that is it installed, it is time to learn about the Voicent App and what it does for you.