- Support Home for Auto DialerBroadcast By Phone
- Support Home for Text MessagingBroadcast By SMS
- Support Home for Email MarketingBroadcast By Email
- Support Home for Predictive DialerAgent Dialer
- Support Home for Appointment ReminderAuto Reminder
- Support Home for IVRIVR Studio
- Support Home for PBXFlex PBX
- Support Home for CRMTelephony CRM
- Support Home forDevelopers
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Customer Services
Voicent software is very easy to install. However, it has so many features and options that can take some time to learn. Most of times, user errors are the main causes of the software mal-function. To avoid user errors, please consider following services offered.
- If you have purchased a support service Request and Schedule A Phone Support.
Enterprise Setup Full Service
$499 Buy Now
- Setup Voicent software on your computer using remote web access.
- Configure your VoIP service with Voicent software.
- Setup and configure Voicent Remote Agent
- Configure your network router, firewall for remote access.
- Test to make sure RemoteAgent is working.
- Test to make sure the system is working.
- Submit request for product license.
- Provide instructions to install license.
Professional Setup Full Service
$199 Buy Now
- Setup Voicent software on your computer using remote web access.
- Configure your VoIP service with Voicent software.
- Test to make sure the system is working.
- Submit request for product license.
- Provide instructions to install license.
Per Incident Phone Support
$119 per hour Buy Now
- If you have a specific question or issue that you need to speak to our technical support, you can purchase this service.
Product Training Service (2-hour session)
$149 Buy Now
- Voicent offers many software features and options that take time to learn. To save time and cut down the learning curve, our professional service staff will walk you through the product usage over the phone. This service will allow you use the product in the right way from the beginning and avoid user errors. For more complex software such as IVR studio, multiple product training sessions may be needed.
Email & Online Support
FREE
- Free email support is for the current release. Older releases are not supported. But you can still search our online support center for help.
- The quick way to get email help is from the program Help menu -> Report Problem. This will help us troubleshoot based on your system log files, which are automatically submited by this method.
- You can also Submit Your Question Online.
Product Training Self-Help
FREE
- Choose Product walkthrough from program main menu
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