Call Center CRM Features

Call Center CRM: Workflow Automation

  • Create Unlimited Workflow Triggers with Point and Click
  • Use Behavior-based Triggers
  • Automatically Change CRM Information
  • Send Automatic Emails
  • Automatically Schedule Follow Up
  • Use IVR Studio to Define and Deploy Advanced Workflow Processes
  • Trigger Text Messages To Agents
  • Speed Up Business to Customer Communication
  • Automate Communication to Employees
  • Marketing Automation
  • Sales Automation
  • Easy to Use API
Call center CRM software
Call center CRM software