The audio file used to broadcast must be a .wav file and the format must be PCM 8 KHz, 16 Bit, Mono. This format is the global standard for traditional telephone networks.
IMPORTANT: Please make sure that you do not have any silence in the beginning of your recording. The silence will likely to cause people to hang up. You can use an audio file editing tool, such as GoldWave to remove the initial silence.
The list management features include the following:
To access the list management feature, simply select the List menu from your program main menu.
Sort Call List
Select List > Sort... from the main menu, you should get this window
This feature is useful in multiple ways. For example, if you want to call everyone on your call list that your previous broadcasting failed to reach, you can sort your broadcast file according to the call status, select all the rows with the failed status column, and then press the Delete key. Save the call list file and start another broadcast. The program should only call the phone numbers in the rows without status.
Clean Call List
You can clean up your call list by removing rows with duplicate phone numbers, failed call status, or empty phone numbers. Just select List > Clean... from the main menu.
Phone list exclusion
You can run an exclusion check against a phone list file. Select List > Exclude List... from the program main menu. In the popup window, select the exclusion file by clicking the browse button. Click OK. The program removes any row with its phone number appears in the exclusion file. The exclusion file should contain a list of telephone numbers. Each number should be in a separate line.
For example, your call list file could look like this:
Generate Call List
You can generate a call list from a given prefix, such as an area code. Select List > Generate List... from the program main window. You should see the following dialog.
The generated list is based on the prefix and range specified in the dialog window. For example, if you want to generate all number in the format of (805)333-4****, you can specify "8053334" as prefix, and "000" and "999" as the range. The program will generate a call list as:
805 333 4000
805 333 4001
805 333 4002
805 333 4999
These numbers will be automatically appended to the existing broadcasting file. by specifying all extensions of your company, you can use this feature to call everyone to deliver your message.How to Customer Auto Dialer Message