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Easy-to-use graphical user interface |
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- Automatic customer info screen popup for incoming call |
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- Automatically save every incoming and outgoing call |
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- Customer profile management |
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- Call history management |
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- Single Click Outbound Call (requires AgentDialer) |
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- Support multiple phone lines (requires multi-line IVR
Studio) |
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- Automatically select IVR application based on customer
category (requires IVR Studio) |
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- Support Microsoft SQL Server Express (free download) |
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- Support other relational database or CRM (future
release) |
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- Customer information screen popup on remote computer |
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